Fast US Shipping

Shipping Costs & Timing

Shipping Cost

Shipping cost is calculated on a “per order,” “per item” or “per pound” basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.

Title to Products

Purchases of product through DijlaMarket.com are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier’s delivery to your ship-to address, and Dijla Market is not responsible for any loss, theft or damage after delivery.

Shipping Timing

You can see each product’s estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided. 

Entering your shipping destination ZIP code or allowing DijlaMarket.com to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don’t receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.

PO boxes:  Please note that based on size, weight or supplier restrictions, some products cannot be shipped to, or may be delayed when shipped to, a PO box address. If you stipulate a PO box as the shipping address for one of these items, you will see a shipping alert in your cart, where alternative options will be provided.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-25 Business days
Central & South America 5-25 Business days
Asia 5-20 Business days
Africa 5-25 Business days

Max delivery time – 45 business days.

*This doesn’t include our 1-3 day processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Help Center

Find answers to commonly asked questions about orders, product information, returns and more.

Go to the Help Center

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